Partydip is your one-stop platform for creating memorable birthday parties. Simply search for a vendor or venue you’re interested in, request a quote, and book your party. You can also request quotes from multiple vendors to compare options. Our platform is free to use. If you have any questions, please contact us at [email protected].

Great question! Partydip is dedicated to making children’s parties magical while saving parents time and connecting them to local small businesses. We help you discover hidden gems that will create unforgettable memories for your children and their guests. With Partydip, every celebration becomes a unique and delightful experience.

Partydip helps you discover and book local vendors and venues for children’s parties and baby showers. By booking your event on Partydip, you are backed by our Partydip Guarantee. You can also shop party supplies by theme, unique gifts for kids, and more!

Simply click on our menu at the top of our website, and then click 'Signup'! We'll walk you through the process.

Please email us at [email protected]! We’re happy to help.

To receive an accurate quote quickly, please provide as much detail about your vision as possible. We will ask you details about the event date, time, number of guests and location as part of creating the event, but please also provide further information such as the age of the birthday child, the party theme and more. If you would like to know about the vendor or venue’s insurance and background check policies, you can ask them directly.

Our vendors and venues are people from your local community that are passionate about making your child’s big day a memorable experience for all. If you know a vendor or venue in your community that would be a great fit for partydip, please encourage them to apply for our platform at https://partydip.pro.

Absolutely! Please message vendors directly through the Partydip platform and feel free to ask them questions about their services, ask about a quote, and discuss details about your event.

It's simple! Click onto your dashboard to view all of your quotes, and then click on the invidual quote you'd like to decline. From there, simply decline the quote or message the vendor to negotiate.

Yes, you will be charged a deposit of up to 50% of the full price at the time of booking. The remaining balance is due 7 days prior to the event date. If the booking is made within 7 days of the event, both the deposit and final payment will be collected at the time of booking.

We accept all major credit and debit cards, such as Visa, Mastercard and American Express. Payments are processed via Stripe, a reputable and reliable global online payment solution.

Partydip does not conduct background checks on the vendors and the staff at the venues listed on the marketplace platform. You are welcomed and encouraged to ask vendors and venues prior to booking your event whether or not they have a background check or whether they conduct background checks on their staff members.

We strongly recommend that our vendors and venues carry insurance, but we do not require that our vendors or venues have insurance to list their businesses on the marketplace platform. We encourage you to ask the vendor or venue about their insurance policy prior to booking the vendor for your event.

The Partydip Guarantee is one of the best reasons to make your booking on our platform. When you book with Partydip, you get:

• Payment protection: You’ll never lose a deposit or balance payment when you book through Partydip. If your vendor cancels, we’ll refund you 100% for payments made on the Partydip platform.
• No hidden fees: Booking on Partydip is quick and easy! Once a vendor provides you with an agreement, you simply accept and book. You don’t have to worry about extra service fees or other hidden add-ons.
• A helping hand: Need help finding the best vendor for your event or a replacement for a cancellation? We’re here to help – [email protected]!
• Commitment to customer happiness: If your vendor fails to deliver as agreed upon in the booking quote and to your satisfaction, let us know within 24 hours of the event and we’ll help resolve the issue.

It's exciting that your party is coming together! Once you've booked a vendor or venue, you'll receive a booking confirmation on screen and via email. You can also view all upcoming and completed bookings on your dashboard along with payments made and any upcoming or outstanding payments.

Yes! Rest assured that if a vendor or venue cancels your booking, any payments you’ve made to Partydip will be refunded back to you. Our customer service team will also help you find a replacement to the best of their abilities.

We understand that plans can change unexpectedly. Therefore, we request that you inform us of any changes as early as possible. When booking through the Partydip platform, you will be informed of the Vendor's cancellation policy, including details on refunds. If you decide to cancel your booking, any non-refundable payments collected by Partydip on behalf of the Vendor, prior to the cancellation ,will be forfeited. Please note that if you cancel your booking, you will be unable to leave a review. These cancellation policies are part of Partydip’s Terms of Use, which can be found in the footer of our website.

Yes, we encourage you to leave reviews to help strengthen the Partydip community. If you booked a vendor through Partydip, you are welcome to write a review for that vendor. However, if you cancel your booking, you will not be able to leave a review.

We are sorry to hear that you’re experiencing an issue, please email us right away at [email protected].

Oh no! You can click to use the "forgot my password" on the login screen to reset your password. If you're having further issues, please contact us at [email protected].

We take data protection very seriously. Partydip provides vendors only with the information relevant to any bookings, quotes, and messages that they have ongoing with the customer. Data is handled and processed in accordance to our Privacy Policy, which you can access via the footer of our website. Partydip does not handle any financial information; all financial data is managed through our third-party payment processor, Stripe.

We are so sorry to see you go! You can close your account at any time by logging in and clicking on your account profile settings. Please note that you will lose access to any previous bookings and all of your account data once you close your account. If you have any issues, please reach out to us at [email protected].

Great question! First, Partydip is exclusively dedicated to the children's party space. Whereas other platforms are focused on reaching customers planning larger scale events like weddings, we target party-planning parents and parents-to-be. Second, there are no listing fees, no subscription fees, and your leads are totally free. We only earn a small commission when you receive a booking to cover the costs of managing our platform. The commission also helps us promote Partydip to bring more parents to our platform to support your business - so you can spend more time doing what you love - bringing joy to children's parties!

It's so simple! Once your application is approved, you will finalize your listing. Then, party-planning parents browse our platform and reach out to the vendors that interest them. From there, you are welcome to ask questions of the customer and put together a customized proposal for that customer. Once the proposal is agreed upon, the customer books, Partydip collects the payment, and the countdown to party day begins!

Partydip is an online marketplace and booking platform dedicated to children's parties. We're currently accepting supplier applications for small party businesses, such as face painters, balloon artists, cake bakers, bounce house rentals, venues and so many more! Our platform is designed for parents to "discover" fun and unique vendors and venues they may not have heard about before, and to help you grow your business. From sole proprietors who have a passion for entertaining to massive party venues, we welcome you to join Partydip today!

You are welcome to offer any service that caters to a baby shower or child's party.

Just navigate to our homepage and click "Get Started." You'll fill out a short application for our team to review, and we'll then send you an email once you've been approved to log in and complete your profile listing!

After a booking has been paid for on the Partydip platform, Partydip earns a small commission of 9.5%, plus an additional 3% paid directly to Stripe (a secure third-party payment processor that handles the transaction). The commission is used to manage and improve the platform, as well as to help drive more traffic to your business.

Your profile is really your chance to shine and showcase your services! In addition to adding your logo and an array of images, you can also share a description of your business and bio as well as any certifications or awards. We also enable you to add documents and files such as sample menus, price lists and brochures. As you begin to book events and deliver stellar service, your reviews will also be featured on your profile and you can earn tags such as “highly rated” that will be displayed directly on your profile!

Yes! Partydip is fully optimized for mobile devices, allowing customers to view your profile and easily book on the go!

No, you don't need professional photography to join Partydip. Our customers want to see your work, so please be sure to select photos that highlight your work clearly. Don't let your photos hold you back from applying to be on Partydip! You can continually improve your profile with better photos as you grow and book more events over time. Please do keep in mind that profiles with better photos do see more interest from parents on our platform.

You! You are fully in charge of your account and profile listing. If at any point you need help, please contact us at [email protected].

You can see your inquiries and bookings within your Partydip supplier dashboard, and you will also be notified by email of any new inquiries or bookings. Please make sure that you mark all emails from partydip.co and partydip.pro as safe in your inbox! Unfortunately, we cannot be responsible for missed bookings if your notifications end up in spam.

We utilize Stripe, a fully secure payment platform, to process supplier payouts. When you set up your supplier listing, you'll be prompted to securely provide your bank information to Stripe for payouts. Partydip does not hold or manage any of your bank information, it is all handled through Stripe.

Our marketplace platform is built around connection and facilitating trust between parents and vendors - this is truly the value of our platform. Additionally, we have built-in features that help both parents and vendors save time by keeping all of their bookings and reminders organized in one place. In order to take advantage of these features and the security benefits of our platform, bookings derived from leads on Partydip must be paid for through the Partydip platform.

Yes! One of the benefits of using Partydip is that we handle the payment collection for you! If a customer cancels with fewer than 15 days prior to the event, you keep the deposit. If a customer cancels with fewer than 7 days prior to the event and their final payment has cleared, then you keep both the deposit and the final payment.

We understand that things happen; if you need to cancel a booking we ask for you to give us as much notice as possible. To avoid a potentially negative review, you must notify us at least 15 days in advance of the event. For events booked less than 15 days in advance, you must notify us within 24 hours of the booking. If you have already received any payments for the event, we will request an immediate refund. You can start a cancellation by navigating to your Supplier Dashboard and starting a "cancellation request" within the relevant booking. Partydip will review and process the cancellation request. Refunds are subject to our platform Terms of Use.

Yes! Those customers who have completed a Partydip booking with you are encouraged to leave a review on your profile after the event, and we highly recommend that you ask for a glowing review as well. Customers that cancel or that have not completed their booking through Partydip are not allowed to leave reviews on the platform.

Please contact our dedicated vendor support specialist with any questions at [email protected]. We're here to help!